Kollel Shomrei Hachomos of Reb Meir Baal Haness Privacy Policy
In this Privacy Policy, 'us' 'we' or 'our' means Kollel Shomrei Hachomos Reb Meir Baal Haness Ltd (ABN 96 635 531 430). We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information. By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information. What personal information do we collect? We may collect the following types of personal information: • name; • mailing or street address; • email address; • telephone number and other contact details; • credit card information; • details of the services we have provided to you or that you have enquired about, including any additional information necessary to deliver those services and respond to your enquiries; • any additional information relating to you that you provide to us directly through our website or App or indirectly through your use of our website or App or online presence or through other websites or accounts from which you permit us to collect information; • any other personal information that may be required in order to facilitate your dealings with us. We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you: • register on our website or App; • make a donation; • communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites; or • interact with our sites, services or content. Version 1.0 When you make a donation we will collect the information necessary to process your donation. We may display information about your donation on our website. For this purpose, you can include your name or username or you can choose to be displayed as anonymous. Why do we collect, use and disclose personal information? We may collect, hold, use and disclose your personal information for the following purposes: • to enable you to access and use our website, App and services; • to process your donations; • to provide you with information about your past donations; • to operate, protect, improve and optimise our website, App and services, and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing; • to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you; • to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting; • to administer campaigns, or other promotional activities or events sponsored or managed by us or our business partners; and • to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties. We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive. Do we use your personal information for direct marketing? We may send you direct marketing communications and information about campaigns that we are conducting or our service. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg an unsubscribe link). To whom do we disclose your personal information? We may disclose personal information for the purposes described in this privacy policy to: • our employees and related bodies corporate; • payment systems operators (eg merchants receiving card payments); • our existing or potential agents, business partners or partners; • specific third parties authorised by you to receive information held by us; and/or • a third party to the extent necessary as part of a reorganization or structural change of our operations; • other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law. Version 1.0 Disclosure of personal information outside Australia We do not disclose personal information outside of Australia. Using our website and cookies We may collect personal information about you when you use and access our website. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so. We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy. Security - We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information. No credit cards details are sent to or saved on our servers. Credit card details are saved securely on Westpac Bank’s secure PayWay servers. Links Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites. Accessing or correcting your personal information You can access the personal information we hold about you by logging in to your account or emailing us at info@rebmeir.org.au. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected. Making a complaint If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us by email at info@rebmeir.org.au or through https://www.rebmeir.org.au/contact-us. Please include your name, email address and/or telephone Version 1.0 number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take. Contact Us For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Kollel Shomrei Hachomos Reb Meir Baal Haness Ltd
PO Box 3137 RIPPONLEA VIC 3185
03 8579 2030
Effective: 04/09/2022